Delivery Information
At slvinternational , we are committed to delivering your favorite kitchen and home essentials to your doorstep safely and on time. Here’s everything you need to know about our delivery process:
🚚 Shipping Coverage
We deliver across India, including metro cities, towns, and select rural areas.
Delivery to remote locations may take additional time.
⏱️ Delivery Timeline
Metro Cities: 3–5 business days
Other Cities & Towns: 5–7 business days
Remote Areas: 7–10 business days
Note: Delivery times may vary based on product availability, courier delays, or unforeseen events.
💰 Shipping Charges
FREE Shipping on orders above ₹999
₹49–₹99 shipping fee may apply on orders below ₹999 (based on weight and location)
📦 Order Processing
Orders are processed within 24–48 hours of payment confirmation.
You’ll receive a tracking ID and courier partner details once your order is dispatched.
🔍 Order Tracking
To track your order, use the “Track Your Order” link in your account dashboard or the tracking number sent to your email/SMS.
📦 Packaging & Safety
All products are packed securely to prevent damage during transit. Fragile items like glass cookware or kitchen appliances are double-checked and cushioned with extra care.
❗ Delivery Delays
While we strive to deliver on time, delays can occur due to:
Unforeseen weather conditions
Courier partner delays
Incorrect shipping address
In such cases, our customer support team will keep you informed and help resolve the issue quickly.
📞 Need Help?
If you have questions about your delivery or need support:
📧 Email: slvinternational@gmail.com
📞 Phone: 92900 08000
🕒 Customer Support Hours: Monday to Saturday, 11:00 AM – 10:00 PM